This privacy policy outlines how Miloraelix collects, uses, and protects your information. We adhere to South African laws regarding data privacy and transparency.

Information We Collect

We collect personal and business information relevant for service delivery and communication purposes.

• Basic contact information, including name, email address, and phone number, is required for correspondence.
• Technical information such as IP address, browser data, and access times may be recorded.
• Service usage details help us improve user experience and tailor content to your interests.
• Other information you voluntarily provide through forms or feedback is also collected and safeguarded.

How We Use Information

Personal data is used only to deliver our services and maintain contact in accordance with legal obligations.

• To provide requested services and respond to inquiries or feedback appropriately.
• To perform administrative tasks and manage user relationships efficiently.
• To analyze website performance and enhance overall functionality through analytics tools.
• To comply with regulatory and contractual requirements, maintaining records as needed.

Legal Basis for Processing

We follow the Protection of Personal Information Act (POPIA) and related regulations.

Processing is based on your consent, our contractual obligations, or legitimate interests in improving services and site security. Data is only retained as long as necessary for these purposes.

Sharing Information

Your information is only shared when necessary for operational, legal, or support reasons.

• With vetted service providers or partners who help deliver our solutions and are bound by strict confidentiality requirements.
• With authorities if legally required to comply with applicable laws or regulations.
• In business transfers or as otherwise permitted in accordance with privacy regulations and contractual obligations.

Data Security

Appropriate technical and organizational measures are in place to safeguard personal data. We regularly review procedures to address evolving security threats and meet compliance standards. While no system can be completely secure, high standards are maintained to reduce risk.

Your Rights

You have rights regarding access, correction, and restriction of your data under POPIA.

• Right to request access to the personal data we store about you at any time.
• Right to request correction or deletion of inaccurate or outdated personal information.
• Right to limit or object to data processing in certain circumstances as allowed by law.
• Right to lodge a complaint with the Information Regulator if your privacy rights are infringed.

Cookies and Tracking

We use cookies for essential website operation, analytics, and to improve service delivery. By using our site, you agree to our cookie policy as described herein.

Cookie Policy Cookie Policy

Contact Us

To raise privacy concerns or request information about our practices, please reach out using the details below.

Changes to This Policy

This notice may be updated periodically. Material changes are posted here with new effective dates. Please check for updates regularly.